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Meet the team

1300 817 662

Meet the team

QED Risk Services has a proven ability to break the most complex or routine tasks down into their smallest parts so that the parts can be laid out in a logical, ordered fashion.

Whatever the need, QED Risk Services can provide the procedural documentation that will not only educate your staff, but will also help third party stakeholders (eg government departments) to understand how you go about meeting your obligations.

We take our business seriously, but not ourselves!

Greg Ashe


In 2009, Greg Ashe, QED Risk Services Director, saw a need to assist brokers in meeting all of their NCCP General Conduct Obligations and started the business to do this.
Before QED Risk Services, Greg had spent the past 10 years working in risk management, primarily in financial services in Australia and the UK, and was Head of Compliance for Citigroup's Retail Group in the UK. Greg also has worked for ASIC's sister regulator, APRA, and fully understands how to navigate in the world of regulation. He has also been involved in healthcare, mining, the public sector, property and real estate, tourism and e-commerce.

Greg has a profound ability to store obscure/useless information and certainly is hard to beat at trivia nights.

Kathy Ashe

Business Development Manager

Kathy Ashe has worked in business development for over 25 years and the breadth of her experience spreads from her time as Business Development Director for American Express in Western Europe to her more recent work coaching local, small business owners in Brisbane, Australia. She has been involved in telecommunications, healthcare and finance.

When Kathy was at school, she wanted to be a fashion designer, but now she just designs amazing business solutions for our clients!

Kellie Ross

Operations Manager

Kellie Ross has extensive experience in superannuation and retirements products, having worked for large organisations including Tower and SunSuper for over 20 years. Kellie is an amazing organiser and team leader. Kellie manages the business' workflow, overseeing QED's Australian Credit Licence documentation and applications for clients. Kellie is the first point of call for brokers.

Kellie is passionate about her footy, an avid North Melbourne supporter!

Nerolee Huxham

Compliance Client Support/Administration Officer

Nerolee has recently joined the QED team to managing client enquiries and office. Nerolee has extensive experience in client relations and administration in the areas of Accounting, Tax and Wealth Management.

There is always one sweet-tooth in the office - Nerolee loves chocolate!

Liam Brown

Compliance Consultant

Liam has joined QED as part of our expanding team of NCCP compliance experts. Liam's role within QED is to provide regularly and legislative advice/education for the QED team to support Licensees and is the Credit Licensing expert.

Liam has brought to the team his experience working for BT Financial Group to the team, where he provided compliance and customer service solutions for their superannuation division.

Liam is a formidable opponent to Greg with his knowledge, and will certainly give Greg a run for his money!

Melanie Burns

Compliance Consultant

Melanie runs Sherlock Holmes Lending Solutions, a non-conforming specialist mortgage provider with over ten years' experience in the industry specialising in low doc loans, bad credit loans, commercial loans, SMSF loans to name a few. Melanie was Victorian FBAA State President from 2010 to 2015.

In June 2020 Melanie joined the QED team as a Compliance consultant and will conduct compliance reviews for QED clients in Victoria.

Melanie has a cutting, dry sense of humour which is reflected in her FaceBook posts.

Bobby Woon

Compliance Consultant

Bobby brings many years of experience in the financial planning industry to the QED Risk Services team. After completing his Business degree, Bobby moved into working as a Paraplanner and Technical Services Consultant in a number of financial planning businesses. This makes Bobby perfect for the QED Risk Services team as his varied background has provided him with the skills and experience needed to strike the correct balance of product knowledge, compliance support, attention to detail and understanding of commercial imperatives.

Bobby works as QED Risk Services' compliance auditor and consultant in New South Wales.

Bobby can be quiet and reserved - until you get him to the Black Jack table - he's a master!

Jayne Coppins

Complifast Solutions Manager

As the CompliFast Solutions Manager, Jayne's role is to develop the best CompliFast solution to meet each client's specific requirements and provide ongoing support through each phase of the implementation process.
Jayne has had a varied career, ranging from owning her own small business to working for logistics and high-tech companies. Jayne's passion is client service and she goes the extra mile to ensure clients have what they need. Jayne has a good eye for detail - essential for compliance!

Jayne is a brilliant photographer - check out her amazing photos at Instagram jaynecoppins

Jenna Summerville

Compliance Consultant

Jenna is one of CompliFast experts who can answer any question for our CompliFast clients - essentially simplifying the minefield of compliance.

Jenna has a strong background in customer service and team management, within a legal, retail and financial products industries including FFA Paysmart. She is very process driven to ensure the best outcome for our clients.

Jenna love sports - particularly Supercars and her footy team, Collingwood (much to Kellie's disgust). Always friendly rivalry in the QED team!

Owen Wall

Compliance Consultant

Owen has recently joined the QED team after emigrating to Australia from the UK. Owen is one of our CompliFast experts assisting clients in understanding compliance and specifically how to use CompliFast.

Owen is an experienced Financial Services specialist within the UK regulatory environment, with a breadth of knowledge of managing both people and process improvement and implementation.

Owen is a lover of the round-ball game of course, or 'proper football' as he calls it. We'll have to indoctrinate him with the State of Origin at the end of year.

Leanne Knudsen

Compliance Consultant

Leanne joined the QED team in 2019 to manage Pursuit Broker Services (QED Credit Services) - an alternative solution for brokers to operate their own way, without obtaining a Credit Licence - She has daily contact with our clients to ensure they are meeting all their compliance obligations.

Leanne's background in State Government Administration, HSE compliance, Property Management and Collections, she has superior relationship management skills, with a strong attention to detail, with her proven track record of simplifying processes, strengthening compliance and improving business performance.

Leanne is our resident Kiwi and devoted All Blacks supporter of course!

Kurt Ball

Customer Success Project Manager

Kurt has been working with the QED Team to integrate IT and CRM systems, to ensure the delivery of world-class compliance software and an awesome client experience. Kurt has worked globally in the oil, energy and logistics industries.

Kurt loves watching sport, particularly American Football, even though he can't remember the last time his team won!

What our clients say

"I can already see so much value in utilising QED's services."
Melbourne Mortgage Broker

"Greg & the team, Just a quick note to thank you for your on-going support and in particular most recently as I undertook an audit by ASIC. As a 'one man band' it is very confronting and having your support made this process far less stressful. I would have little hesitation in recommending your services to other ACL holders."
Joshua Swift
Swift Finance Solutions

"Having been referred to QED Risk Services by a client, I already had high expectations. In the end, the service provided by all the staff at QED Risk totally exceeded my already high expectations. I would not hesitate to recommend their services and moving forward, I personally will continue to use their services for my compliance requirements."
Alan Lishman
Auto Approve

"We requested help with formatting a borrowing power capacity calculator. We're a fan of QED's serviceability calculator and from this we've devised other calculators in our website. I like the fact I can pick up the phone and ring QED with any problem and it's solved straight away. Prompt service and all with a smile."
Frank Zelasko
Singh Finance, NSW

"Thanks so much for forwarding these (broker tools).Thanks again for your input and support...much appreciated."
H. W.
Broker, Tasmania

"I'm extremely pleased and grateful for the work that QED Risk Services provided for my ASIC Credit License. The stress, worry and paperwork were eliminated and we just had to wait on ASIC for the Approval, which was quicker than expected in the end. Thanks to all in the Team at QED!"
James Clark
Fish4Loans Pty Ltd

"We have recently upgraded our Credit Status from Credit Representative to an Australian Credit Licence holder.
We were initially hesitant to do so due to the fear of the Voluminous Paper Work, Compliance and General Bureaucracy of The Whole Process until QED were recommended to us. We have now been granted our ACL and the Whole Process conducted by QED and all their staff has been faultless. We were able to continue to concentrate on our business throughout the process and QED ensured a seamless transition from start to finish.

They have modelled our Compliance Procedures to reflect how we do business and QED will stay on board to ensure we are always compliant and meet our obligations day to day and in our Annual reporting.

I highly recommend QED just as they were highly recommended to me."
Kelvin Smith
Smith Finance Group

"CompliFast is great! As a one-man band with no business partners or support staff it keeps me accountable and gives me time to work on the business. CompliFast is a friendly reminder that you need to spend adequate time working on the business as much as in the business!"
Dynamic Loans SA

"A BIG thanks to QED for having the foresight to suggest that we pursue an ACL application despite not having an RM with the 'standard' background. We had spoken to other similar firms and had been told we wouldn't be able to apply. So you certainly earned the business with your broader understanding of what can be done."
Michael Saunders
Nexus Private Home Loans

"I cannot express my thanks enough for all the effort that QED placed into my ACL application & I am so thankful that I found your company when comparing so many different organisations that propose to offer a similar service.

My initial plan was to complete the ACL process on my own, however after countless hours of research it was proving to be a very difficult task, especially when trying to handle all of the other aspects involved in establishing a new company.

From day one I was comforted with the level of confidence, professionalism and expertise that your whole team demonstrated with this process.

QED literally made the process too easy and it was MUCH faster then advised, I am still shocked with how quickly the process was expedited.

I would have absolutely no hesitation in recommending QED Risk Services to anyone in the financial services industry.

I look forward to working with QED for ongoing compliance support & training."
Nick Ivers
Cyber Finance Pty Ltd

"You know what I like about your company? 1 - The fact that you communicate so clearly; 2 - that you are truly a leader - you had no reason to write this, yet you took it upon yourselves to provide thoughts and ideas without any need for a reward - which places you in a position of providing more relevance that virtually any other provider in the market - aggregators included; 3 - The thought that goes into your comments shows that it has been considered. Please keep up the good work"
Troy McErvale
Freedom Home Loans

"What some MFAA Broker Members had to say after a QED Compliance Presentation:

'Real-world advice that is factual and relevant to the job'
'Very practical advice'
'I'm a new broker so helped me to better understand my obligations'
'It was easy to follow and had good relevant content'
'Cut through the information to give us the necessary details succinctly'
'Clarification around the much misconstrued aspects of compliance and regulatory requirements'

Just some of the great feedback received when QED helped to share its knowledge with the broker community."
MFAA Broker Members

"Cannot thank Greg, Karen and the team at QED enough for their helpful service.
Certainly professionals in their field and highly recommended."
Richard Taylor
Australian Secure Capital

"Thanks for all of your hard work, effort and guidance.

Working with the QED team was very easy,"
M Ambrose




Keep in contact

1300 817 662
31 Ardentallen Rd, Enoggera QLD 4051